Privacy policy and text message terms

Last updated November 3, 2026. PJM Designs LLC, Sheridan, Michigan.

What we collect

What you give us: your name, email address, phone number, business details and messages when you contact us, order, or use the client portal. Card payments are handled by Stripe on their own secure page; card numbers never reach our server.

Custom orders: when you design a shirt, engraving, medal or plaque in our shop, we keep the pictures and words you add, the preview, and the print file made from them, so we can make your order, send you a proof, and remake it if you reorder. They're stored privately, seen only by you (with your proof link) and PJM Designs, and sent to our heat-transfer printer only to print your order. Ask us any time to delete them.

Team stores: when you order from a school or team store, we ask who the order is for (a student's name, grade or team) so it can be bagged and handed out to the right person, plus any name or number you choose to have printed. We use that only to make and hand out the order. It's shared with the school or coach only as the hand-out list for that store.

If you sign in to the portal with Google, Google tells us only your email address, which we use to find your existing account. We don't get your password or anything else from your Google account.

Site statistics are counted on our own server without cookies or third-party trackers. We don't store visitor IP addresses for statistics. The portal uses a sign-in cookie, and a referral link sets a cookie so the person who referred you gets credit.

How we use it

To answer you, do the work you ask for, bill for it, keep your website running, and send the account and service messages you've chosen. We don't sell your information or share it for anyone else's marketing.

We share only what's needed with the services that run this business: Stripe (payments), our email delivery provider, our hosting provider, our domain registrar (for domains you register through us), and Telnyx (text messages).

Text messages

Program: PJM Designs account and service alerts. Clients opt in from the Account page of the client portal by entering a mobile number, choosing which alerts they want, ticking the consent box, and confirming the number with a code we text them.

What we send: only what you chose: billing problems (a declined card, a card about to expire, a past-due invoice), your website going down and coming back up, work starting on something you sent us, your update being live on your website, your hosting, bandwidth or a mailbox being nearly full, and password reset codes you ask for. Every type starts unticked; you choose them. No marketing texts.

How often: it varies, usually a few messages a month. Message and data rates may apply.

Opting out: reply STOP to any message to stop all texts from (877) 769-0635, or remove your number on the portal Account page. Reply HELP for help, or email email us.

Your number stays with us. Mobile numbers and text message consent are never sold, rented or shared with third parties or affiliates for marketing. They're used only to send the messages above, through our text message provider.

Carriers aren't liable for delayed or undelivered messages.

Social media posting

If you use our social media posting service, you connect your Facebook page, Instagram account or Google Business Profile by signing in to Facebook or Google yourself. We never see your passwords. We keep only what's needed to post for you: the names and IDs of the pages, accounts and business locations you choose, and the permission those services give us to post, stored encrypted. We use it only to publish the posts you write and schedule, and we don't read your messages, followers or anything else in those accounts.

You can disconnect an account at any time from the Connected accounts page, or remove our permission from your Facebook settings (Business integrations) or your Google account (Third-party connections). When you remove our app from Facebook, we delete the connections that came from it. To have everything deleted, email email us.

Your choices

You can see and change your details in the client portal, turn texts off at any time, and ask us to delete information we don't need to keep for billing or tax records. Email email us.